Store Location & Information

Acclaim Sound & Lighting is Canada's Number 1 online supplier of Musical Instruments, Pro Audio, Stage lighting, DJ Equipment, and karaoke products. Founded in 1989, our company became the first Online Musical Instrument and Stage products retailer in Canada.  To this day we continue to lead the charge of Canadian stores in the online marketplace and have grown immensely since our inception.  Our founding principles have always been to provide the best possible products for the best possible price with the utmost importance being placed on superior customer service. Acclaim Sound & Lighting is a pioneer in the Canadian Entertainment, Stage Supply, Nightclub and DJ industry. We are the first, and still the largest online retailer of professional gear in Canada. This site was entirely built by our technically savvy staff, so, if you are looking for a little more than mail order, then you have come to the right place. We are Members of several notable associations our staff have written many articles for online and print based industry publications.

Where the Heck is North Bay? Located on the beautiful shores of Ontario's Lake Nipissing,


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North Bay is a thriving city with a technology base unequalled in many other parts of Canada. Our business depends heavily on the latest technology to keep in touch with our ever expanding customer base, and, to help keep our employees happy North Bay offers many lifestyle qualities which cannot be had in other parts of Canada. The average commute to work is ten minutes, colleges and schools receive top rankings, and the great outdoors (mosquitoes excepted) are right at your fingertips 24 hours a day. We are centrally located to almost all parts of Canada and the USA which translates into better shipping prices and times to your location. Grab a map of Canada, draw an x through it and you almost end up on our doorstop ;).

I am not really familiar with your company...why should I do business with you?
Many stores focus on selling you a product....we focus on filling your needs with expert advice from people that really understand the gear.  Our staff are people who work in this industry every day and are familiar with the products. 
Thousands of satisfied customers deal with us on a regular basis and our repeat customers keep asking us why we don't advertise more......the answer is quite simple. Less money spent on advertising translates into better prices for our customers. Our staff have been working in this industry virtually since it started. We have fully trained, experienced and knowledgeable staff that can help you wade through the myriad of technology to find the product that is right for you. Ongoing assistance, training and advice is always just a phone call away.

Retail location hours:

• Mon-Fri: 9AM to 5PM
• Sat: 9AM to 5PM
• Sun: closed

Telephone orders:
9am to 5 pm Monday to Saturday
Emergency Calls:
24 hours a day
Online Shopping
24 hours a day

What?

If you have a problem with your order please call our toll free number during business hours and we will be happy to verify your order and tracking status.

To place an order or if you have questions... you can reach us in many different ways.

Acclaim Sound & Lighting
RETAIL OUTLET
755 Main Street East, "on the overpass"
North Bay, Ontario
P1B 1C2
Toll Free 1 888 472 0070
Phone: 1 705 472 0070
Fax: 1 705 472 0020

Acclaim Sound & Lighting
WAREHOUSE OUTLET
381 Stevens St.
North Bay Ontario
P1B 4M9
Phone: 1 705 476 6771

If you need to contact us via email, please follow the contact us link on the menu.  This might seem a little lengthy to fill in, but if you have created a user profile, it will only have to be filled out the first time and for return visits make sure you are logged in and most of the required information will already be filled in for you.  We have thousands of customers and it is important for us to have the right information so that we can contact you or answer questions you may have related to order status or shipping information.