Privacy Policy


We employ the latest encryption and security technology in all areas of where you provide us with personal or account information to protect you from unauthorized use on our server.  Always ensure sure that your browser includes the latest security features available, download and install the latest version of your favorite browser, Firefox (Mozilla), Safari, Chrome or Microsoft Internet Explorer etc.. For privacy purposes, once you give us any information relating to you it is stored on a highly secure server that is not accessible via the Internet.

Your privacy is critically important to us.

We use a 256bit Organization Validated SSL certificate, which backs our identity and provides the utmost in online shopping security. You can be confident that we are serious about security and privacy.

Acclaim Sound and Lighting is located at:

Acclaim Sound & Lighting

755 Main Street East, North Bay, Ontario
P1B 1C2

Toll Free:
or 1(705)472-0070
Mail Order Questions, Sales & Service of Instruments, Drums, Guitars, Folk, Keyboards, Studio & Recording Gear.


Hours of operation
Mon-Fri: 9am-5pm
Sat: 12-5pm
Sun: Closed

Acclaim Sound and Lighting's policy respects your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to (hereinafter "us," "we," "Acclaim Sound and Lighting," or ""). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the website. We have adopted this Privacy Policy to explain what information we may collect on our website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy only applies to information we collect through the website and not to our collection of information from other sources.
With the Terms and Conditions posted on our website, this Privacy Policy sets forth the general rules and policies governing your use of our website. Depending on your activities when visiting our website, you may be required to agree to additional terms and conditions.
Website Visitors
Like most website operators, Acclaim Sound and Lighting collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Acclaim Sound and Lighting's purpose in collecting non-personally-identifying information is to understand how Acclaim Sound and Lighting's visitors use its website. From time to time, Acclaim Sound and Lighting may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Acclaim Sound and Lighting also collect potentially personally-identifying information, such as Internet Protocol (IP) addresses for logged in users and users leaving comments on website posts. Acclaim Sound and Lighting disclose only logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Gathering of Personally-Identifying Information
Certain visitors to Acclaim Sound and Lighting's websites choose to interact with Acclaim Sound and Lighting in ways that require Acclaim Sound and Lighting to gather personally-identifying information. The amount and type of information that Acclaim Sound and Lighting gathers depend on the interaction. For example, we ask visitors who sign up for an account at to provide a username and email address.
Information from Third-Party Social Media Services

Acclaim Sound and Lighting allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

  • Google
  • Facebook

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

You may also have the option of sharing additional information with Acclaim Sound and Lighting through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving Acclaim Sound and Lighting permission to use, share, and store it in a manner consistent with this Privacy Policy.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.


When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Request for Data Deletion

If you wish to have your data removed from our system, please contact us at and we will assist you in doing so.


Your personal information is important to us, but remember that no transmission method over the Internet or electronic storage method is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Acclaim Sound and Lighting and not its use by any advertisers.
Links To External Sites
Our service may contain links to external sites that are not operated by us. Clicking on a third-party link will redirect you to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
We have no control over and assume no responsibility for the content privacy policies or practices of any third-party sites, products, or services. uses Google AdWords for remarketing uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to enquire. These could be in the form of an advertisement on the Google search results page or a Google Display Network site. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits. Of course, we may use any collected data following our and Google's Privacy Policies.
You can set preferences for how Google advertises to you using the Google Ad Preferences page. You may opt-out of interest-based advertising entirely should you wish to by cookie settings or permanently using a browser plugin.
Protection of Certain Personally-Identifying Information
Acclaim Sound and Lighting discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that:
1.    Need to know that information to process it on Acclaim Sound and Lighting's behalf or to provide services available at Acclaim Sound and Lighting's website, and
2.    Have agreed not to disclose it to others.
Some of those employees, contractors, and affiliated organizations may be outside of your home country; by using Acclaim Sound and Lighting's website, you consent to transmit such information to them. Acclaim Sound and Lighting will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Acclaim Sound and Lighting discloses potentially personally-identifying and personally-identifying information:
1.    In response to a subpoena, court order or other governmental requests, or
2.    When Acclaim Sound and Lighting believes in good faith that disclosure is reasonably necessary to protect the property or rights of Acclaim Sound and Lighting, third parties or the public at large.
If you are a registered user of and have supplied your email address, Acclaim Sound and Lighting may occasionally send you an email to provide store updates or solicit your feedback. We primarily use our website to communicate such information, so we expect to minimize this email type. If you send us a request (for example, via a support email or one of our feedback mechanisms), we reserve the right to publish it to help us clarify or respond to your request or help us support other users. Acclaim Sound and Lighting takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.
Aggregated Statistics
Acclaim Sound and Lighting may collect statistics about the behaviour of visitors to its website. Acclaim Sound and Lighting may display this information publicly or provide it to others. However, Acclaim Sound and Lighting does not disclose your personally-identifying information.
To enrich and perfect your online experience, Acclaim Sound and Lighting uses "Cookies," similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor's computer, which said visitor's browser provides to the website with each return. Acclaim Sound and Lighting uses cookies to help Acclaim Sound and Lighting identify and track visitors, their usage of, and their website access preferences. Acclaim Sound and Lighting visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Acclaim Sound and Lighting's websites. The drawback is that certain features of Acclaim Sound and Lighting's websites may not function properly without cookies.
By navigating our website without changing your cookie settings, you acknowledge and agree to Acclaim Sound and Lighting's use of cookies.
Those who engage in transactions with Acclaim Sound and Lighting by purchasing Acclaim Sound and Lighting's services or products are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Acclaim Sound and Lighting collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Acclaim Sound and Lighting. Acclaim Sound and Lighting does not disclose personally-identifying information other than as described above and below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Privacy Policy Changes
Although most changes are likely to be minor, Acclaim Sound and Lighting may occasionally change its Privacy Policy and Acclaim Sound and Lighting's sole discretion. Acclaim Sound and Lighting encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Last updated November 4, 2021

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All images, pricing and specifications within this website are based on the latest manufacturer's specifications and are subject to change at any time without prior notice. Acclaim Sound & Lighting shall endeavor to maintain the highest standards for accuracy and attention to detail, however we reserve the right to make changes at any time, without notice, to products, prices, descriptions, images and policies.

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